Q: Why should I transfer my web site? What does web site migration consist of?
A: When your present web hosting provider can no longer match the demands of your website, or when you suffer from constant downtime, or if you have to wait for hours for the help desk support team to respond back to you, it may be smart to switch your web hosting provider, i.e. to migrate all the files for your web sites together with your databases from your present provider to your future provider. At The Edge of Eternity Networks, we are aware that this can often be difficult and time–consuming. Because of this, we will perform all that for you for free!Our skilled technical staff representatives will migrate your web site content from your current web hosting provider to us. Our technicians have lots of experience migrating websites and are able to handle anything – from a conventional WordPress–based blog or Joomla™–driven website, to an extremely elaborate, custom–made web application.
Q: Just how long will the web site migration procedure take?
A: We try to carry out all website migrations ASAP. Yet, we do not have a fixed time frame for web site migrations. There are certain aspects that you need to consider – the mere size of your website and the workload of our web site migration staff, etc. We constantly try to perform each migration within 48 hours. With less sizeable web sites, our staff usually manages to finish within 24 hours.
Q: My privacy concerns me. What data do you require?
A: We don’t gather any private information. We’ll need, though, the login information for your present web hosting account and the name of the site that you wish to move.
Q: My old hosting account has sensitive info inside. How can I rely on you?
Q: What about downtime? Will my web site be unavailable?
A: While we transfer your website, it will be available both in your hosting account with us and in your account with your previous hosting provider. Once the migration is finished, we will ensure that everything is functioning correctly and that the integrity of your web content is not affected prior to informing you that the transfer is over. Then we’ll instruct you how to move the domain to your web hosting account with us and how to edit the DNS records.
Q: Will my current web hosting provider need to provide any info/assistance?
A: While we move your website content, your web hosting provider won’t be aware of the transfer at all. We will never contact them in any way.
Q: Which hosting platforms do you support?
A: Yes. We support all common Linux–driven hosting platforms. We don’t support Windows–driven web hosting platforms, as we don’t provide Windows hosting services ourselves.Additionally, we do not support proprietary site creation and administration user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.