Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Hosting Control Panel you will find a detailed Help Center section offering plenty of articles and regularly asked questions. They are compiled by our support team of accomplished techs. Simply fill in your question and our smart software will give you the most suitable answer.

  • Top quality support service
  • Instructional Videos

  • We have prepared a collection of educational video tutorials that visually explain how you can troubleshoot a common issue related to your cloud plans account. You’ll find the video clips in the Help section.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24–7–365 client support service and a one–hour support ticket response time guarantee. Our professional customer service technicians will be available to you 24x7x365 to respond to your inquiries and to deal with any problem that you might possibly have. Just send a customer support ticket from the Help Center section and we’ll reply back to you instantaneously.