Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service team is trained to rapidly attend to all our cloud plans clients’ queries and support questions. Through our ticket system, you’ll be able to submit your inquiry and a support crew representative is going to go back to to you in only maximum sixty minutes. In reality, practice has shown us that the ordinary reaction time is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is offered by a team of competent experts who definitely are prepared to answer to your request immediately. It is easy to communicate with the tech support crew by launching a customer assistance ticket from your Hosting Control Panel or by sending us an e–mail message. On business days, you can also contact us on the telephone or use the live chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • The Edge of Eternity Networks has integrated a detailed education base into the Control Panel so you’re able to get hold of beneficial step–by–step guidance any time. Each area of the Control Panel features its own contextual guide area displaying a variety of how–to content articles. We have also organized video clips to give you a much better idea of the way in which to perform any given procedure.