Phone Support in Cloud Hosting
All of our cloud hosting plans offer telephone support fourteen hrs a day even on official holidays, so if you don't have an account yet, you will be able to call and find out more about our solutions or if we'll meet the system requirements for your websites. For your convenience, we have local phone lines in the United States, the United Kingdom and Australia, so that you can call the number that is nearer to you. If you're an existing customer, we will assist you in a timely manner with all the general and billing issues as well as with numerous tech issues to save you time and efforts - we acknowledge the fact that in some cases it's much easier speak with a live person to get things done promptly. Certainly, some problems cannot be resolved over the phone, so in such a case you'll be able to employ our ticketing system.
Phone Support in Semi-dedicated Servers
When you want more information regarding the semi-dedicated hosting plans that we supply, you have the option to call some of the three support phone lines that we have around the globe - in the U.S.A., the UK and Australia. Thus, you have the option to check ahead of time if our solutions will be appropriate for your web sites. In case you are already our customer and you've got a semi-dedicated account, you'll be able to reach us over the phone for 14 hours every day about any type of billing or general queries. For entirely technical matters you can take advantage of our ticketing system so as to contact our tech support since sometroubles simply require additional time to be solved, but we can help you on the phone with quite a few minor tech problems as well, saving you the time and efforts.