Many users who start using their very first hosting account, or change companies, normally have enquiries with regards to how given operations are performed or stumble upon difficulties when setting up different things, including e-mails, site settings, etc. That’s why, many web hosting companies have compiled documentation with common questions and problems in order to help their customers get information quickly and easily. Consequently, the customer support staff can spend more time on real problems that given clients may be experiencing, since the solution for the minor things will be available on the web and customers will be able to tackle them without touching base with the tech support team. Having comprehensive documentation is pretty important, especially for new clients without any experience whatsoever, since the hosting service entails a lot of features and many individuals can get baffled about what to do. A good knowledge base can both help you accomplish the operations that you want and acquaint yourself with how the web hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

If you buy a cloud hosting package from our company, you’ll gain access to our detailed online documentation where you will see information on more or less everything connected with our hosting plans. The topics range from how to set up an e-mail account on your cell phone, to how to do different things using an .htaccess file. The articles are written in a simple-to-understand way and include comprehensive instructions on how to carry out a given operation inside your Hepsia Control Panel. You can also find information that’s not directly related to Hepsia, for instance one that concerns software applications on your personal computer. The complete list of articles will be located in the Control Panel’s Help section, but those that are dedicated to a given Control Panel section can be accessed on the spot. Since we have included as many topics as possible, you’ll be able to learn pretty much everything connected to your account.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which is included in our semi-dedicated hosting plans, will permit you to access the comprehensive online support documentation that we have prepared for you. The articles include generic information about our services, informative manuals about the different functions that you can access, as well as troubleshooting instructions that can help you resolve common issues that you could face. The topics that we have included cover pretty much everything, from simple things such as how to host a new domain name in the account, to more elaborate ones such as which SSH commands are allowed on the servers. Articles that are dedicated to the features of a specific Control Panel section will always be available on the right-hand side of the page that you’re on, while the complete article list can be accessed through the all-encompassing Help section.